Reflections on EPR Journeys: Insights from HTN Now

At Ripcord Consulting, we’re always keen to explore the evolving landscape of Electronic Patient Records (EPRs), particularly how NHS organisations are navigating their implementation, optimisation, and future planning. A recent session hosted by HTN Now offered a rich discussion on this very topic, bringing together voices from across the sector to share lessons learned and opportunities ahead.

📺 Watch the full session here: HTN Now: EPR Journeys, Lessons Learned, Optimisation Opportunities and What the Future of EPRs Could Look Like

Key Themes from the Discussion

  • Implementation Realities
    Speakers reflected on the complexity of EPR rollouts, highlighting the importance of stakeholder engagement, clinical leadership, and robust change management.
  • Optimisation as a Journey
    Rather than a one-off event, optimisation was framed as a continuous process — one that requires iterative feedback, data-driven decisions, and a clear understanding of clinical workflows.
  • Lessons Learned
    Common pitfalls included underestimating the time required for training, overlooking integration challenges, and failing to align digital strategies with operational goals.
  • Looking Ahead
    The future of EPRs lies in interoperability, user-centred design, and leveraging AI to support clinical decision-making and reduce administrative burden.

Why This Matters

For healthcare leaders and digital transformation teams, these insights are invaluable. They reinforce the need for strategic planning, cross-functional collaboration, and a relentless focus on user experience.

At Ripcord, we support organisations in navigating these challenges — whether you’re at the start of your EPR journey or looking to optimise an existing system.